Product Manager · Microsoft Security

I build the marketplace where AI agents ship to enterprise security.

I own product strategy for the Microsoft Security Store. My job is making it easy for partners to build and ship agentic AI solutions across Defender, Sentinel, Entra, Purview, and Intune.

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About

The short version

Hitesh Jonnalagadda at Columbia graduation

The best security products aren't the most secure. They're the ones partners can actually ship.

I'm a Product Manager at Microsoft Security. I own the partner ecosystem for the Microsoft Security Store, which means I spend my days figuring out how to make it as easy as possible for CSPs, MSSPs, and security ISVs to build AI-powered solutions and get them in front of enterprise buyers.

Before this, I was a 0-to-1 builder. Founding-team PM at two startups (one hit 800+ customers in Q1), then a Senior SRE in Tokyo keeping production alive for APAC. I can write a PRD that engineers actually want to build, and I'll push back hard on the ones that won't ship.

Columbia MBA (Strategy, Tech & Ops) · Dartmouth Tuck Bridge · Microsoft AI Transformation Leader. Technical roots in Kubernetes and cloud infrastructure (CKA, CKAD). Built across Tokyo, New York, and Redmond. Conversational Japanese. Five languages.

7+
Years in Tech
3
Countries Built In
5
Languages Spoken

"The future of enterprise security is autonomous agents that detect, reason, and respond at machine speed. Shipped responsibly, with the trust enterprise buyers demand."

How I think about the work

Experience

From production on-call to product strategy

SRE → Startup PM → MBA → Microsoft. Every role sharpened a different edge.

Product Manager

Microsoft · Security

Feb 2026 · Present

I run the partner side of the Microsoft Security Store. That means figuring out how CSPs, MSSPs, and security ISVs actually build and ship AI agents on top of Defender, Sentinel, Entra, Purview, and Intune. My job is to make the APIs, developer tools, and go-to-market motion good enough that partners choose to build here instead of anywhere else.

Security Solutions Advisor

Microsoft · New York

Jul 2025 · Feb 2026

Sat across the table from enterprise security buyers and learned what actually matters to them. Advised on architecture, helped close deals, and brought that frontline signal back to the product team so roadmaps reflected real problems.

MBA, Strategy, Technology & Operations

Columbia Business School · New York

2024 · 2025

Led product and consulting projects for Walmart, Christofle, and Ohanae. Scoped product requirements, ran consumer research for a luxury brand, and redesigned a fintech checkout flow. Came out sharper on strategy, GTM, and working in ambiguity.

Product Manager, Founding Team

Yoko Street

Jan 2023 · May 2024

Joined as the first PM and shipped multiple products in year one. Built a feedback loop that pushed CSAT up 80%, reworked the digital funnel to grow subscriptions by 48%, and ran campaigns that brought in 800+ customers in Q1. Learned what it means to own everything when there's no one else to hand it off to.

Senior Site Reliability Engineer

Oisix ra daichi · Tokyo, Japan

Oct 2019 · Feb 2023

Rebuilt the cloud infrastructure that kept APAC grocery delivery running. Improved uptime by 30%, cut incident response time by 40%, and got disaster recovery to 100%. Created the monitoring dashboards the whole company ended up using (38% efficiency gain). On call for production. CKA & CKAD certified. AWS, Terraform, Ansible, Kubernetes.

Product Intern (Machine Learning)

Jocata Financial Advisory · Hyderabad

2019

Built an ML pipeline that automated document extraction at 99% accuracy. It got picked up by 20+ financial institutions and added roughly $250K in annual revenue. The first time I shipped something that actually scaled.

B.Tech, Computer Science

Mahindra University · Hyderabad

2015 · 2019

Spent summers doing research: ML-based space debris classification at University of Florida, a Kaggle competition where we ranked top 5 globally at IIIT Hyderabad, computer vision at Tech Mahindra, and a stint at T-Hub, India's largest startup incubator. Graduated with the Best Outgoing Student Award.

Perspective

What I believe about building products

Agentic AI changes everything

We're going from copilots that help you work to agents that work on your behalf. Enterprise security won't be about staring at dashboards much longer. It'll be agents that detect threats, reason about context, and respond before a human could. I'm shipping the platform that lets partners build these.

Platforms win by making partners successful

Your own features aren't the moat. The ecosystem is. If partners can build, ship, and grow on your platform faster than anywhere else, you win. That's why I care so much about developer experience, clean APIs, and cutting the time it takes to go from idea to live product.

Ship first, then iterate on signal

SRE taught me that perfect is the enemy of uptime. I bring that same instinct to product: figure out the smallest thing that teaches you something real, ship it, measure what happens, and decide what to do next. Ambiguity doesn't scare me.

Skills

Where I operate

Microsoft AI Transformation Leader Columbia MBA CKA & CKAD (Kubernetes)

AI & Agentic Ecosystems

Agentic AI AI Agents LLMs & Copilots Generative AI Responsible AI Trust & Safety RAG Pipelines

Product & Platform Strategy

0-to-1 Product Platform PM Marketplace Strategy Partner Ecosystems API & DX Design GTM Execution Product-Led Growth

Enterprise Security

Microsoft Defender Microsoft Sentinel Entra ID Purview Intune Cybersecurity Zero Trust

Technical Depth

Azure & AWS Kubernetes Python Terraform & IaC CI/CD Pipelines Machine Learning System Design

Contact

Let's build something

Always happy to talk with builders, product people, and anyone working at the intersection of AI and security.

LinkedIn in/saihitesh Email hiteshjo@microsoft.com GitHub hiteshsai